How Exactly Will a CRM Power Omnichannel Customer Support In the Future?
Kustomer
JULY 12, 2022
The concept of omnichannel customer experience (CX) has been simplified over time. Many brands and customer support teams believe that omnichannel support is simply communicating with customers on every channel, but it’s much more than that. What Is Omnichannel Customer Support? Get the Guide.
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