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5 Top Customer Service Articles for the Week of June 24, 2019

ShepHyken

My Comment: If you want customers to come back, they must have confidence that the experience they have with you will be consistent and predictable. This article focuses on one of the key strategies in driving customer confidence, and that’s creating trust. The customer service you provide would be… Amazing!

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5 Top Customer Service Articles For the Week of December 3, 2017

ShepHyken

My Comment: Let’s kick off this week’s Top Five with an interesting concept: That the United States government could provide excellent customer service. The government admits to delivering poor customer service. Now, that’s an interesting concept! For information contact or www.hyken.com.