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Best Sales Productivity Tools to Boost Efficiency

SurveySparrow

Today, almost any professional activity can be automated, and sales management is no exception. Simply put, the right combination of sales tools can skyrocket your productivity levels. Still, several productivity and automation software services come in handy for most sales processes.

Sales 52
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15 Top Customer Service Training Courses for Your Agents (Half Are Free)

Comm100

Luckily, there is a large number of customer service training programs, both on-site and online, that can help you train your team and enable them with vital customer service skills. Pick the course that fits your companies time, budget, and learning needs, and you have nothing to lose. Customer Service Training by ALISON.

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How to Care More About the Customer Than the Sale

ShepHyken

It seems that most of the companies that customers love to do business with have something in common. They focus more on the customer than they do the sale. Sure, they want to make the sale, add more revenue and get higher ratings. But when they focus on the customer’s needs, the rest seems to fall into place.

Sales 172
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Our 10 (OK, 11) Favorite Sales Influencers of 2020

Integrity Solutions

Many sales influencers are doing great things, but we wanted to shine a spotlight on a few of our favorites, those whose viewpoints align well with ours and can help motivate you and your teams to perform better in 2020. . Of course, we love our own insights as much as anyone…but no one has a monopoly on great thinking. . Alan Allard

Sales 125
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A Sales Training Strategies Action Plan to Ignite Your Team’s Success

Integrity Solutions

If you’ve implemented sales training this year, you’re not alone. Studies have shown that upwards of $15 billion is spent annually on sales training in the United States alone. And are there specific sales training strategies behind that critical investment to help ensure its success and strong ROI?

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Getting Customer Success Comfortable with Sales Conversations

ChurnZero

When asked to sell to customers, Customer Success Managers (CSMs) are often scared of coming off as too pushy or getting a “no.” There’s a common (albeit misplaced) fear among CSMs that sales talk will tarnish their customer’s trust and set fire to the relationships they’ve worked so hard to build. .

Sales 94
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How Employee Churn Costs You Money

InMoment XI

It turns out that your greatest asset in your efforts to create an excellent customer experience (CX) can actually be one of your greatest costs. Your employees, of course! These customers will likely follow that sales person to their next dealership should they decide to move on. What are we talking about?