The Need for Customer Experience is Based on Science Not Myth

Natalie Petouhof

i] The Concept of Flow: Handbook of Positive Psychology, Nakamura, J. Miller’s 1968 paper The Concept of Flow: Handbook of Positive PsychologyTweet The need for customer experience to improve is not a myth. In fact, here’s why.

Customer Service Professional Development – Resources To Help You Learn & Grow

Comm100

LinkedIn is, of course, the premier location for business-to-business contacts and communication and it has a host of resources and people to follow. Author of The Service Culture Handbook.