Are You Meeting Your Customers’ Expectations for Omnichannel Service?
NICE inContact
JUNE 14, 2017
If you’re like most customer service organizations, probably not as much or as often as you’d like. How do you know if you’re meeting their expectations for Omnichannel service? I’ve got some good news for you, we can help you gain some insight into how consumers are feeling about customer service interactions.
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