A Guide to NPS for Brand Management and Customer Success Consultants
Retently
MAY 26, 2023
If you’re part of a brand management or customer success consultancy, Net Promoter Score® could be the all-in-one customer satisfaction metric you’ve been looking for. As well as giving you the data on your client’s existing Net Promoter Score, your first NPS survey can also be a great source of detailed and actionable customer feedback.
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