Consulting Customer Service Representative Feedback Voice of Customer 
InMoment XI
FEBRUARY 12, 2024
Integrated customer experience revolves around breaking down data silos and consolidating customer data from diverse sources into a unified and accessible repository. The goal is to create a comprehensive view of the customer, drawing insights from various touch points such as interactions, purchases, and feedback.
Second to None
MAY 3, 2018
And the best way to establish this relationship is to provide consistently friendly service across these different channels. In fact, 73% of customers fall in love with an organization because of friendly customer service representatives.[3]
Expert insights. Personalized for you.
260 
Let's personalize your content