Missing Customer Feedback? 9 Tips for Effectively Promoting Your Customer Satisfaction Survey
NOVEMBER 2, 2017
Depending on how the survey is designed, customers can convey their opinions by providing ratings, answering multiple choice questions, by filling out text boxes, or even by giving vocal feedback. The general rule, however, is that the shorter and easier to answer the survey, the more likely customers are to provide their feedback. A space for any additional comments or feedback. A customer satisfaction survey cannot successfully exist without customer feedback.