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Diagnosing And Improving Employee Connection To Company Culture

InMoment XI

The goals for employees, then, are commitment and connected behavior, with advocacy as the highest state. Read our eBook on understanding the power of employee engagement. And, just as customer behavior can range from high negativity/sabotage to high positivity/advocacy, so too can employee behavior.

Culture 260
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Is a Strategic Contact Center Partnership Even Possible? [eBook]

BlueOcean

Grab your copy of our eBook to explore the following: Myth #1: Outsourcing Is About Cutting Costs, Not Adding Value. Myth #3: Outsourcing Robs You of the Connection to Your Frontline Agents. eBook] appeared first on. Myth #2: You Sacrifice Your Culture When You Outsource.

eBook 162
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How to Create Unbreakable Brand Loyalty through Emotional Connection

Beyond Philosophy

Get access to your free ebook here and why not tell a friend? The post How to Create Unbreakable Brand Loyalty through Emotional Connection appeared first on Beyond Philosophy. Talk to Colin about how he can speak ‘in person’ or ‘virtually’ at your conference. Click here. Thanks for reading, we appreciate you!

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How to Improve the Contact Center Experience in 5 Easy Steps

InMoment XI

Gathering intel and opinions from all these folks will give you chances to improve both your contact center and your overall customer experience, strengthening human connections and your bottom line. Click here to learn even more about these processes in our full-length contact center eBook.

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

Leveraging a data provider to help identify and connect with qualified prospects supports company revenue goals by alleviating common headaches associated with prospecting research and empowers sales productivity. Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace. So what’s the problem?

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Improving Student Engagement – Why Phone Support is Dead

Comm100

Those who had already begun their journey towards digital transformation coped well, while those who had not struggled to stay connected with their students. If you want a more in-depth look into how digital communication can improve student engagement, take a look at our new eBook. Get ebook now. Free eBook.

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The 2019 Complete Guide to Influencer Marketing eBook

NetBase

If so, it’s good to know how this influencer marketing game really works and our Complete Guide to Influencer Marketing eBook is an excellent place to start! Understanding and activating influencers is one way to help connect many pieces of your overall consumer experience puzzle, from customer care to heading off a PR crisis.

eBook 55
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5 Essential Pieces of a Prospecting Solution

As organizations chase new revenue targets, B2B sales leaders must examine cutting edge prospecting solutions that proactively help reps identify, connect with, and close qualified buyers faster.

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The 5 Stages of Account-Based Marketing — and How to Win Them All

In this eBook, we’ll walk you through how to leverage strong data and go-to-market tools to unlock the five stages of ABM: define, identify, engage, convert, and connect. And yet only 43% of marketers are completely satisfied with the quality of their data. ZoomInfo’s MarketingOS changes all that.

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6-Step Guide to Operationalize a Consumer Connects Program

How can my company build a consumer connects program? Establishing a Connects Program is a great way to support your consumer insight initiatives. Learn how to do it with the right tools in Discuss.io's eBook. Why do consumer-centric organizations succeed?

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The Impact of Direct Dials on Sales Productivity

To understand the importance of direct dials, you need to understand connect rates. Take the following stats into consideration: It takes 5 minutes to connect with a prospect via direct dials, but takes 22 minutes using company switchboard numbers. When dialing a number at the VP level, SDRs are 147% more likely to connect with them.

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3 Reasons Why 93% Of CX Initiatives Fail––And How to Overcome Them

In this ebook, we provide actionable steps you can take today to overcome these internal obstacles to create a unified view of the customer, drive cross-departmental action and connect CX program outcomes to ROI.