eglobalis
FEBRUARY 20, 2021
Customer Experience Five fundamentals to re design AI transformative experience as competitive advantage. The post Five fundamentals to re design AI transformative experience as competitive advantage appeared first on Eglobalis.
The DiJulius Group
AUGUST 12, 2020
Feature Article The Best Way to Gain a Competitive Advantage Today By John DiJulius, Chief Revolution Officer COVID-19 is not changing the future, it is accelerating it. Our current situation is allowing too many businesses to hide behind technology even more than. Even before 2020, we were living in the “digital disruption era.”
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Merkle
NOVEMBER 8, 2022
Organizations are constantly being informed by data, and as they continue to progress and innovate, there’s a real need to manage more massive volumes of data, especially within the marketing and advertising technology space. Data is crucial for many reasons.
Oracle
NOVEMBER 9, 2020
When reviewing the finalists’ submissions for the Oracle “ Thinker Award for Best Innovation in Sales ,” it became clear that successful innovation gives businesses a much-needed competitive advantage. Let’s take a look at three ways the Markie finalists gained a competitive advantage through innovation.
Speaker: Melissa Pollock, Customer Success Officer, AmplifAI
As companies continue to seek every competitive advantage available, organizations must explore new opportunities and ways to increase productivity in our modern contact centers. With new technologies and emerging methods, managers must be both proactive and relevant in order to keep their agents engaged.
TechSee
MAY 19, 2021
As 2021 gets underway, new technologies to improve customer service are emerging, that help businesses boost their service levels while still keeping a firm eye on their bottom line to ensure business continuity in a challenging economic environment. . New Technologies to Improve Customer Service.
Hello Customer
MAY 19, 2021
Despite the fact that many experts predicted that technology, often in the form of chatbots would take over customer service, it remains a human channel. It’s the fastest, most in-depth, and the most fun way to interact with customers because the technology just isn't up to speed yet. Up until now, nothing comes close to human service.
Speaker: Conference Speakers
Acquire the strategies, tactics, and technologies to build and sustain a more resilient organization and maximize your workforce. Forward-looking organizations take the challenges of today and turn them into the competitive advantages of the future. Learn from the leaders at DWX ’22, Aug 3-4.
Expert insights. Personalized for you.
167 
Let's personalize your content