TechSee
MARCH 17, 2021
Video or images let technicians or remote experts actually see the devices in their environment (think wireless router, cable modem, TV set, etc.). The COVID-19 pandemic has jammed a decade of innovation into little more than a year or two, creating a veritable visual transformation in telecom. Augmented Reality. The Future is Here.
TechSee
MARCH 17, 2021
Video or images let technicians or remote experts actually see the devices in their environment (think wireless router, cable modem, TV set, etc.). The COVID-19 pandemic has jammed a decade of innovation of visual technology in telecom into little more than a year or two. Visual technology in telecom has three core elements: Video.
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Alliance by IFS
OCTOBER 30, 2019
The availability of low-cost IoT sensors, higher bandwidth wireless networks, and more robust cloud computing infrastructure is moving traditional service delivery beyond simple break-fix models to predictive service. Service to Match Expectations. An Integrated Solution Built for the Future. Darrow Associates Investor Relations.
SurveySensum
JUNE 29, 2023
Anticipating Future Needs Analyzing your customer needs and market trends helps you stay ahead and develop innovative products and strategies. Just like how Apple anticipated the demand for wireless headphones and launched AirPods, meeting emerging customer needs and preferences. And guess what?
Customers That Stick
MAY 13, 2015
Cable companies are seeing their competitive advantage reduced to controlling the cable itself, and little else. How long before someone figures out a wireless or other technology that makes cable the old tech? In the past few years, Hulu, Netflix, and Amazon have already begun chipping away at the programming side.
Kustomer
MAY 28, 2020
They’re thinking about innovation as a core piece of their competitive strategy.” We have to compete on experience on how we make people feel… Thoughtfulness is truly a competitive advantage today.” They’re thinking about innovation as a core piece of their competitive strategy. It can be better.
Storyminers
JULY 6, 2020
In addition to his customer experience work, Adam is an angel investor with an interest in entrepreneurs who disrupt the status quo through innovation. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant. Adrian Swinscoe. Barry Dalton. Bob Thompson. Bruce Temkin.
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