Think about all those times the characters in a mystery tactfully revealed the suspense of the plot with a series of cleverly constructed questions. It is exciting to have each of those secrets unfold in sequence, right? That’s the power of asking the right questions. Don’t you think the same goes for data collection? Surveys are pivotal when it comes to feedback. When excitement, suspense, and surveys come up in the same conversation, we have one thing in mind—the battle of SurveySparrow vs Typeform. 

Yes, and if you are confused as to which tool to choose, don’t worry. We’ve got you covered. Here’s a comprehensive breakdown of the distinct features and pricing plans of the two survey giants!

SurveySparrow: Where Surveys Become Engaging Conversations

SurveySparrow is all about turning mundane data collection into memorable conversations. Not only does SurveySparrow offer a refreshing twist to surveys, but it also empowers you with an array of features designed to enhance your survey game.You can craft surveys that ask questions in a friendly, chat-like manner. It’s like having a real discussion while uncovering valuable insights.

Need to collect responses through different channels? No problem. The platform ensures that your survey reaches your audience wherever they are through email, SMS, and web links. If you want to track changes over time, the recurring survey feature will be your savior. You think that’s it? Not at all! 

From applying conditional logic and white labeling your surveys to advanced reporting and real-time insights, SurveySparrow has got you covered when it comes to feedback and customer experience!

Now let’s take a look at the other contender, shall we?

Typeform: Unleash the Art of Interactive Surveys

Ever wanted your surveys to captivate your audience like scenes from a movie? If yes, Typeform does just that. It weaves an interactive storyline where respondents are not mere participants but engaged characters.

Typeform isn’t just about questions and answers; it’s a canvas where your surveys come to life. You can break free from the monotony of checkboxes and create dynamic surveys where each respondent’s journey is unique. From payment integration and embedding options to custom thankyou screens and hidden fields, add a layer of versatility to your surveying experience.

Read More: 10 Best Typeform Alternatives

How to choose the perfect survey tool for you

When venturing into the world of surveys, selecting the right tool can make all the difference. Here are five essential factors to keep in mind when making your decision:

1. Feature Versatility: A great survey tool offers a versatile array of question types, logic options, and customization, ensuring your surveys are tailored to your specific needs.
2. User-Friendly Interface: Look for a tool that simplifies the survey creation process with an intuitive interface, allowing you to effortlessly design and manage surveys.
3. Mobile Compatibility: In today’s mobile-centric world, pick a platform that ensures your surveys are accessible and user-friendly on various devices, capturing responses on the go.
4. Analytics Power: The ability to derive meaningful insights from survey data is crucial. Opt for a tool that provides robust analytics and reporting features to uncover valuable trends.
5. Customer Support: A responsive support system can be a game-changer. Choose a survey tool with reliable customer support to guide you through any challenges or questions you may encounter.

When selecting your survey tool, keep these considerations in mind to ensure a seamless and successful surveying journey. Your choice can shape the quality of the data you collect and the insights you gain, ultimately contributing to your success.

SurveySparrow VS Typeform: A Comparison

Let’s start with the most important aspect. Pricing! 

1. Pricing and Plans

Take a deeper look at the starter plan.

SurveySparrow’s Basic Plan:

• Essentials to go: Start strong with 5,000 responses and 10,000 contacts
• One-person powerhouse: Manage your surveys with 1 admin user and 500 API calls
• User-friendly interface: Essential features for individuals to dive into feedback
• Ideal for: Individuals stepping into the world of feedback collection

Typeform’s Basic Plan:

• Interactive Elegance: Create visually appealing forms with unlimited typeforms
• Starter pack: Begin your journey with 100 responses and unlimited questions
• User focus: Ideal for individuals wanting to create engaging forms

2. Templates

• SurveySparrow: Focuses on flexibility and customization with a variety of question types and logic options
• Typeform: Emphasizes engaging design and interactive features with templates that simulate conversations and prioritize the user experience

SurveySparrow Template Features:

• Ready-to-Use: 800+ Templates are designed and ready-to-use, saving you time and effort in survey creation
• Diverse Categories: Cover a wide range of categories, from customer feedback to market research
• Mobile Responsiveness: Templates are optimized for various devices, providing a seamless experience for respondents
• Multimedia Integration: Easily embed images, videos, and other multimedia elements into your survey templates
• Question Types: Choose from a variety of question types, including multiple-choice, rating scales, and open-ended questions

Basically, whatever your needs are, SurveySparrow’s got you covered!

Typeform Template Features:

• Interactive Design: Templates focus on interactivity and engagement, encouraging respondents to interact more
• Stunning Visuals: Visually appealing designs enhance the overall survey experience and capture respondent attention
• Conversational Flow: Templates often mimic a conversation, making the survey feel more engaging and natural
• Multi-Step Forms: Templates may include multi-step formats, breaking down longer surveys into manageable sections
• Integration with Tools: Typeform’s templates can integrate with various third-party tools, enhancing functionality

3. Analytics

• SurveySparrow: Offers customizable reports and advanced features such as cross-tabulation
• Typeform: Provides user-friendly analytics with a focus on visual representation and integration with external analytics tools

SurveySparrow Analytics Features:

• Real-time Reporting: Monitor survey responses and data in real-time, gaining immediate insights into participant feedback
• Custom Reports: Create tailored reports by selecting specific data points, allowing for focused analysis
• Visualization: Present data in visually appealing charts and graphs for easier interpretation
• Cross-Tabulation: Analyze relationships between different survey variables to uncover trends and correlations

Typeform Analytics Features:

• Google Analytics Integration
• Response Overview: Get an overview of survey responses, including completion rates and average time spent
• Graphical Representation: Visualize data with graphs and charts that illustrate trends and patterns

4. Integrations

• SurveySparrow: Offers a wide range of integrations, including Salesforce, Zapier, Google, Zendesk, Intercom, Freshdesk, WordPress, Slack, HubSpot, and Stripe
• Typeform: Provides integrations with popular platforms such as Zapier, Google Sheets, Mailchimp, Google Analytics, HubSpot, Notion, Salesforce, and many more to streamline data flow and enhance marketing efforts

5. Customer Support

SurveySparrow Customer Support:

• Email & Chat Support: Reach out to SurveySparrow’s customer support team through email and chat for assistance and guidance
• Help Center: Access a comprehensive help center with articles, tutorials, and guides to troubleshoot common issues
• Dedicated Customer Success Team: Enjoy personalized assistance and guidance

Typeform Customer Support:

• Email Support: Contact Typeform’s support team via email for assistance with your inquiries and concerns
• Help Center: Access a knowledge base with articles, guides, and FAQs to find answers to common questions

Wrap up !

Now, in this combat- SurveySparrow vs Typeform – you’ve glimpsed the dynamic duo of survey platforms. SurveySparrow charms with its conversational finesse and mobile-first approach, while Typeform entices with its artistic flair and user-friendly design.

Your choice? A personalized compass, pointing towards your survey success. Are you leaning into SurveySparrow’s engaging conversations or Typeform’s aesthetic allure? Your participants’ engagement awaits, whether via engaging chatter or visual splendor.

So, as you start your survey journey, remember: the choice is yours, the possibilities are boundless, and your survey’s stage is set. Choose your partner wisely, and let your surveys steal the spotlight. The adventure awaits—chart your course with SurveySparrow or Typeform, and let your surveys shine!

Kate Williams

Content Marketer at SurveySparrow