How 3 CX Trends Compare from North America to Asia-Pacific in 2022
InMoment XI
MARCH 16, 2022
So what can we learn from a cross-continental comparison? Obviously, the comparison isn’t one-to-one. CX Trend #3: New Loyalty Indicators & Drivers Are Emerging. What experience elements would most impact a consumer’s loyalty? Connecting those features will be critical to consumer loyalty this year.
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