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QUI QUOTES Reminders about Leadership and Employee Engagement.

Bill Quiseng

So, I encourage you to remind yourself and your colleagues every day about each one of these fifteen QUI QUOTES about leadership and employee engagement. It is about how your employees FEEL about you and your company. LOYALTY Customer loyalty to your company starts with company loyalty to your people. Be GREAT out there!

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3 Actions to Take on the Road to Leadership Bravery

Customer Bliss

Companies that practice what I call “ leadership bravery ” are choosing to reverse the trend on business practices that have defined their industries. Through leadership guidance and company actions, they are establishing more balanced relationships, where both sides win. – Ernest Hemingway.

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Diagnosing And Improving Employee Connection To Company Culture

InMoment XI

Why Is There An Urgent Need For Companies To Do This Now? Covid-influenced working conditions have contributed to employee disconnection from company culture, disaffection, and even emotional burnout, resulting in high prospective churn rates in many business sectors, i.e. “The Great Resignation”.

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Large Companies Lack Purposeful Leadership

Experience Matters

As you likely know, one of Temkin Group’s Four CX Core Competencies is Purposeful Leadership. It requires demonstrating 5 P’s of Purposeful Leaders: Persuasive, Passionate, Propelling, Positive, and Persistent. How prevalent are these attributes? employees.

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The Employee Factor - Perfecting Your CX From Within

Speaker: Dennis Snow, President, Snow & Associates

Too often, organizations and their CX experts only look at the company's relationship with the customer to look for improvement. It's time to look within: at your employees' relationships with each other, and with the company. While it's essential to creating the perfect customer journey, it's only one aspect.

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3 Leadership Principles to Help Advance Your Employee and Customer Experience

Customer Bliss

As we’ve recently shifted to a digitally-focused world, you may have faced some new challenges in the way leadership should approach customer experience. Deliver a One-Company Experience. After all, customer experience at its core is about #LEADERSHIP. A one-company focus paired with humanity is the secret recipe. .

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How Two Companies Leveraged a Customized Social Listening Solution to Gain Game-Changing Insights

InMoment XI

Check out the three benefits real companies have realized leveraging InMoment’s customized social listening solution. Their new partnership allowed the company to integrate social media content with their VoC data. But don’t just take our word for it! 3 Benefits of Leveraging a Customized Social Listening Solution.

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