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Accenture creates a regulatory document authoring solution using AWS generative AI services

AWS Machine Learning

Companies face complex regulations and extensive approval requirements from governing bodies like the US Food and Drug Administration (FDA). This document contains over 100 highly detailed technical reports created during the process of drug research and testing. AI delivers a major leap forward.

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Implement smart document search index with Amazon Textract and Amazon OpenSearch

AWS Machine Learning

For modern companies that deal with enormous volumes of documents such as contracts, invoices, resumes, and reports, efficiently processing and retrieving pertinent data is critical to maintaining a competitive edge. What if there was a way to process documents intelligently and make them searchable in with high accuracy?

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Taking Control of Document Versions: Leveraging DMS for Efficient Document Management

CSM Magazine

Document Management System or DMS is the emerging software technology that the majority of firms in today’s time use. The physical means of keeping track of documents, updating their information, and maintaining the alterations to a particular document all require extensive human labour and resources.

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7 Benefits of Using an Electronic Document Distribution System

Ecrion

Document Security. The good news is, thanks to recent technological advancements, there’s a much simpler way to handle company documents. An electronic document distribution system can help keep your company organized and efficient. Printing paper documentation can also get expensive in a hurry.

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Customer Success Needs to Grow (Up)

Speaker: Peter Armaly - Senior Director and Advisor of Customer Success at Oracle

Customer success is a well-established practice in the enterprise business world (70% of companies have a dedicated team, according to TSIA) and the benefits it delivers to customers are real and well-documented. Demand more accountability of the practice. Empirically tie CS activities to a real revenue impact.

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Intelligent document processing with AWS AI services in the insurance industry: Part 1

AWS Machine Learning

The goal of intelligent document processing (IDP) is to help your organization make faster and more accurate decisions by applying AI to process your paperwork. This two-part series highlights the AWS AI technologies that insurance companies can use to speed up their business processes. Part 2: Data enrichment and insights.

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How InMoment Assists with Regulatory Compliance

InMoment XI

The challenges involved in regulatory compliance vary greatly between industries, countries, and companies. But many compliance tools lack flexibility or are missing key technologies for parsing complex structures in legal, medical and financial documents. That’s where InMoment comes in.

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4 Strategies to Boost Agent Productivity

Speaker: Melissa Pollock, Customer Success Officer, AmplifAI

As companies continue to seek every competitive advantage available, organizations must explore new opportunities and ways to increase productivity in our modern contact centers. What to identify, document and share. In this webinar, you will know: How to build the necessary interpersonal skills to engender CX behaviors.

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The Health of the Contact Center: Are You Ready for 2019?

A survey of 1,000 contact center professionals reveals what it takes to improve agent well-being in a customer-centric era. This report is a must-read for contact center leaders preparing to engage agents and improve customer experience in 2019.