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How Quick Service Restaurant Brands Can Drive Profitable Guest Experience Programs

InMoment XI

With this goal in mind, InMoment gathered the three most important steps quick service restaurants can take to achieve better guest experiences in our new eBook, “How Food Services Brands Can Evolve Guest Experience Programs.” How do I communicate with guests about their experience in a way that works for them?

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Dashboard and Reporting Techniques to Visually Communicate Complex Data

InMoment XI

Editor’s note: This is a chapter from the ebook, Unlock the Value of CX. You can download the entire book here. In a world in which more and more data is available from a wide variety of channels, many different information sources are being bundled to form the basis for obtaining new and more detailed insights. View Article.

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Dashboard and Reporting Techniques to Visually Communicate Complex Data

InMoment XI

Editor’s note: This is a chapter from the ebook, Unlock the Value of CX. You can download the entire book here. In a world in which more and more data is available from a wide variety of channels, many different information sources are being bundled to form the basis for obtaining new and more detailed insights. View Article.

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How to Improve the Contact Center Experience in 5 Easy Steps

InMoment XI

By fostering a culture of open communication, brands can tap into the collective expertise of their workforce and gain a deeper understanding of customer pain points, leading to more effective solutions. Click here to learn even more about these processes in our full-length contact center eBook.

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How to Supercharge Your Customer Feedback Strategies with Messaging

With the recent acceleration of digital transformation, allowing customers to communicate with your organization in the easiest way possible is the starting, and perhaps the most crucial, point in their journey. Download this eBook and see how enabling digital channels like messaging can improve the overall customer experience.

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Improving Student Engagement – Why Phone Support is Dead

Comm100

This blog will explore why digital transformation is key to student engagement and how schools and colleges can take their first step towards this with intelligent digital communication. The way students communicate has changed. What’s more, digital transformation in student communication also directly benefits institutions.

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How to Create Winning CX Surveys for Bank Customers

InMoment XI

Questions about marketing communication perception never hurt either! Click here to read our full-length eBook on how banks like yours can use surveys to meaningfully improve experiences, strengthen your bottom line, and build meaningful relationships with customers! Interested in learning more on how to do all that?

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LinkedIn + ZoomInfo Recruiter: Better Data for Better Candidates

That's where ZoomInfo Recruiter comes in, helping bridge the gap when job sourcing and communication efforts stall on LinkedIn. But that doesn't mean there aren't some frustrating roadblocks on the network.