Maz Iqbal

JULY 28, 2014

If insanity is doing the same stuff over and over and expecting a different result then it occurs to me that many of us who are working on the Customer stuff can be labelled insane. Communication is more than bombarding customers with sales messages across any number of channels. Relationships do not reside in CRM databases.

Customer Philosophy 92

Customer Philosophy CRM Customer Centricity Customer Retention 92

Maz Iqbal

JULY 30, 2014

I wish you well and look forward to being in communication after the holiday. Filed under: CRM , Culture , Customer Experience , Customer Philosophy , Leadership / Change / Transformation , Uncategorized Tagged: CRM , customer experience , customer service , human to human , quality , strategy.

Customer Philosophy 91

Customer Philosophy CRM Leadership B2C 91

Maz Iqbal

DECEMBER 30, 2014

It began to manifest to her eyes, and she began to communicate with that beauty. CRM Customer Insight (inc VoC) Customer Philosophy Customer Service Leadership / Change / Transformation art of being and becoming cause customer centricity leadership organisational change path to greatness personal change Possibility'

Leadership 59

Leadership Customer Philosophy Customer Journeys CRM 59

Maz Iqbal

DECEMBER 22, 2014

Customer Engagement Customer Experience Customer Insight (inc VoC) Customer Loyalty Customer Philosophy Customer Service Employee Engagement Leadership / Change / Transformation Management Anais Nin caring about v caring for customer experience customer loyalty customer service employee engagement leadership management practices'

Leadership 103

Leadership Customer Philosophy Employee Engagement Loyalty 103

ProProfs Chat

MARCH 26, 2020

The second approach makes the customer feel valued and, thus, is a great way to pave your way into ensuring customer loyalty. With the above examples, it is clear that having a customer philosophy is essential in building a bond for life with your customers. . So, how do you create a good customer philosophy? .

Customer Service 52

Customer Service Self Service Customer Philosophy Guidelines 52