The Critical Conversation You MUST Have When Developing Your Customer Journey Map
Customer Bliss
SEPTEMBER 11, 2018
In my new Daily Dose video series, I explore the topics that chief customer officers must grapple with on a daily basis. Join me as I discuss what I’ve learned over the course of my 35-year career, so that you can more effectively do the work that needs to be done. Don’t think about this as journey mapping.
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