Best of the Podcast 2018: How A Telecommunications Organization Earned the Right to Customer Growth
Customer Bliss
DECEMBER 28, 2018
Today’s “Best of 2018” episode features Patricia Pedhom Nono , who was previously the general manager of customer service & customer experience at MTN Cameroon , one of the biggest telecommunications companies in Africa. The principles are as follows: Ask, will it make the life of the customer easier?
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