Case Study: How Genesis Improves Member Experience with NPS
OCTOBER 29, 2018
Acting on their customer feedback in real time allowed Genesis to address issues and engage with members before they were in danger of losing them. “It’s Download the full case study to find out how Genesis achieved all of the above and more with NPS. The post Case Study: How Genesis Improves Member Experience with NPS appeared first on Net Promoter Score from AskNicely. Uncategorized customer successWe’ve all had this experience.