Magellan Solutions
DECEMBER 10, 2019
You may provide them with a handbook or give them a glimpse of what your company is like, yet it is always best to make people face it themselves. RingCentral – It transforms your desktop into a call controller with an array of features and options.
Thematic
JANUARY 27, 2019
Last month, I had the pleasure to speak with Jeff Toister (CPLP, Author of “The Service Culture Handbook”) on his webinar on how to improve customer service with unstructured data. Unstructured data is data that isn’t stored in a fixed record length format. The volumes, variety, and noisiness can be overwhelming.
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