What is The Call Center Net Promoter Score NPS – and How To Improve It?
NobelBiz
APRIL 11, 2022
Now the best and most quantifiable way to answer this question is through the Net Promoter Score (NPS). A Key Performance Indicator (KPI) that measures the amount of positive impact generated by your customer interactions. The post What is The Call Center Net Promoter Score NPS – and How To Improve It?
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