Remove Brand Values Remove Customer Care Remove Customer Service Remove Customer Service Representative
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9 Effective Tips for Customer Service on Social Media

Comm100

The advent of social media has had a huge impact on the customer service industry. Here are nine tips on how to offer the most effective customer service on social media. Here are nine tips on how to offer the most effective customer service on social media. Train Support Teams and Delegate Social Channels.

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This is What Exceptional Customer Service Looks Like In 2018

Comm100

In other words, why invest in chasing after customer expectations when you could be shaping those expectations yourself? This blog post is not about the top customer service trends to watch out for in 2018. What we have compiled here is a list of today’s industry-leading customer service examples.

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Why is everyone talking about closed loop feedback system? Why you should too!

SurveySparrow

The next day you get a call from their customer service representative asking you about the issue you faced. Here is how closing the feedback loop increases your brand value: 1. Increases brand loyalty. The customer service executive tries to solve the issue of the customer by performing various steps.

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