29 Customer Service Training and Coaching Tips
APRIL 17, 2018
You’re determined to build a team of brand experts who can connect with customers, resolve issues, and drive sales with ease. To help you get started, we’ve compiled a list of 29 customer service training and coaching tips. These best practices will not only produce better results on the contact center floor, but they’ll help you bring far more value to your organization. Here’s how to maximize the impact and value of your customer service coaching program.