GetFeedback

JULY 14, 2018

A blog survey is simple but powerful way to learn more about your audience. With just a few questions, you can measure reader satisfaction, promote new content, and convert more blog traffic. Here are step-by-step instructions on launching an awesome blog survey in under 30 minutes. Building a Blog Survey. Like/Dislike.

Survey 186

Survey How To Feedback Guidelines 186

Alliance by IFS

FEBRUARY 10, 2022

Last year’s Formula 1 season had all the hallmarks of a classic battle between titans, Lewis Hamilton and Max Verstappen, The post Our IFS Roving Reporter gives us his F1 predictions for 2022 appeared first on IFS Blog.

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Report Automotive Brands Customer Engagement 123

kommunicate

APRIL 5, 2023

The post Kommunicate Named a High Performer in the Grid® Report for Bot Platforms appeared first on Kommunicate Blog. This recognition is based on the responses of real users for each bot platform-related [.]

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Report Software 98

Circular Edge

MARCH 6, 2024

In JD Edwards, improving report performance involves optimizing various aspects of the report processing to make it run faster and consume fewer system resources. Here are some tips to enhance the performance of JDE reports: Data Selection Carefully select the data needed for the report. for report processing.

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Report Tips Resources System 52

Customer Bliss

MARCH 25, 2020

Today, I’m introducing something new that I’m calling The Optimism Report. This blog post is a lightly edited transcript of the video embedded above. . The post Introducing The Optimism Report: Highlighting Grand Acts of Humanity appeared first on Customer Bliss. Hoping you’re all safe and sound.

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Report Financial Video Course 183

Clarivate

JUNE 21, 2022

Each year, the Journal Citation Reports (JCR) release provides a summary of the network of scholarly citations from the prior year of Web of Science coverage. What might this mean for the 2022 Journal Citation Reports? Journal Citation Reports can help you understand key citation impact trends to inform your publishing strategy.

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Report Metrics Comparison Study 138

Upstream Works

JULY 25, 2023

We enhance Amazon Connect with a unified desktop, digital channel flexibility, seamless integrations and management simplicity The post 3 Ways AI Enhances Contact Center Reporting appeared first on Upstream Works. Upstream Works is excited to introduce you to our newest product offering – Upstream Works for Amazon Connect.

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Contact Center Report Connections Management 78

Clarivate

MARCH 6, 2024

2024 report key findings Samsung Electronics ranks first in the Top 100 Global Innovators 2024. See more analysis from the 2024 report here. Within the report we pinpoint the organizations leading the innovation ecosystem. The post Top 100 Global Innovators for 2024, revealed [Report] appeared first on Clarivate.

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Innovation Report Analysis Analytics 52

Clarivate

OCTOBER 12, 2023

Our latest report, Redefining AI: How IP Practice Meets the Coming Wave, puts the perception of AI front and center to understand what’s next for the IP. Read the report Redefining Artificial Intelligence: How IP practice meets the coming wave Key Findings The integration of AI into IP processes and decision-making varies.

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Report Meeting Survey Industry 59

Optimove

MARCH 12, 2024

Get CDP Institute’s Guide on why your CDP needs a brain Download Now Why it matters: Optimove’s new Insights Report dives deep into the trends and behaviors of sports bettors during this highly anticipated event, providing valuable insights to help sportsbook operators optimize their strategies and maximize their profits.

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Report Trends Sports Analysis 59

NICE inContact

MARCH 13, 2019

I’m often asked the question, “I already have reporting. Similarly, while reporting and dashboards provide a plethora of information, and you can eventually get the insights and data you need, it might take manual exporting, data manipulation and analysis to get there. My weekly battle with this report typically took me 1.5

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Report Management Average Handle Time Gamification 136

Team Support

AUGUST 24, 2020

But sometimes we get so caught up in the actions surrounding reports that we neglect to actually understand them. Then it becomes reporting for the sake of reporting. This blog series explores how to interpret key data and implement strategies as a result.

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Report Data B2B Trends 97

Clarivate

JUNE 28, 2022

Today we release the 2022 update to the annual Journal Citation Reports (JCR). The reports are used extensively by academic publishers across the globe to understand the scholarly impact of their journals relative to their field and promote them to the research community. You can view that here. This includes: 12,800 science journals.

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Report Metrics Comparison Conference 141

NICE inContact

JANUARY 30, 2019

We’re pleased to let you know that NICE inContact has received the highest score in Customer Engagement Center use case in Gartner’s “Critical Capabilities for Contact Center as a Service” research report , just out in mid-December. The Gartner report can assist you in selecting a cloud contact center solution.

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Report Contact Center Customer Centricity Customer Engagement 136

Upstream Works

MARCH 3, 2023

By: Rob McDougall, CEO, Upstream Works Software Reporting on the performance of conversational AI applications is often challenging, as they must be tailored to a specific business and its needs. Without accurate reporting, it was hard to improve the IVR’s performance and customer satisfaction.

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Report Self Service Chatbots Fashion 78

Experience Investigators by 360Connext

NOVEMBER 13, 2014

The latest Retail Customer Experience report, Retail Future Trends 2015 , highlights how both consumers and retailers are feeling about trends in retailing. More Posts - Website Follow Me: The post New Report Reveals How to Build Customer Confidence in 2015 appeared first on Customer Experience Consulting. Customers need reassurance.

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Customer Confidence Report Loyalty Programs Retail 279

Calabrio

NOVEMBER 25, 2020

The next blog in this series will go into more detail on how to develop key roles within your contact center to stay ahead of constant change. Valuable statistics from ACD reports, quality surveys and staffing systems can help optimize routing rules, staff schedules and agent coaching programs.

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Contact Center Self Service Analytics Banking 130

Clarivate

NOVEMBER 28, 2023

To highlight fast-moving and emerging specialty areas of science, Clarivate has once again partnered with the Chinese Academy of Sciences (CAS) in a yearly report on the hottest fields in science, including data on the countries and institutions producing the work.

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Report Analysis Comparison Course 59

NICE inContact

JANUARY 22, 2019

There is a growing discussion among contact center managers about how to implement effective, KPI-based reporting. If the contact center is narrowly reporting on legacy metrics like total calls, hold times, handles times, cost per call, etc., There is an ocean of KPIs to help measure contact center performance. Everything!

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Contact Center Report Call Center Metrics 136

Comm100

DECEMBER 8, 2020

For instance, 8 out of 10 customers report engagement with a chatbot as positive. To get more information, they will need to click a lot of ‘more info’ buttons or read blog posts. They can give references to blog posts or tutorials so that potential customers can better understand how your product can help them. Free eBook.

Chatbots 133

Chatbots Customer Satisfaction Customer Service Representative Social Media 133

Alliance by IFS

JANUARY 31, 2022

Mads Rydder, The post IFS Customer Success team blog: Mads Rydder appeared first on IFS Blog. IFS Customer Success Services all start and end with one key element: a global team of committed professionals.

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Customer Success Customers System Report 65

ShepHyken

SEPTEMBER 15, 2017

The 2017 Warc Toolkit, produced in association with Deloitte Digital, reports that 58% of CMOs around the world predict within the next five years, AI will need to be a necessary part of marketing strategies in order for a brand to succeed. The post Guest Blog: How Does AI Marketing Help Drive Customer Engagement?

Customer Engagement 193

Customer Engagement Engagement Marketing Fashion 193

NICE inContact

JUNE 28, 2017

Forrester Research, one of the most influential research and advisory firms in the world, reports regularly on digital customer experience trends. In this new report, “Digital Customer Experience Trends, 2017” , Forrester examines how technology is recasting the way customers interact with companies.

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Report Self Service Customer Experience Trends 120

Clarivate

SEPTEMBER 26, 2023

Analyze data with ease using visual dashboards and custom reports. To get the full Forecast story download our report Transforming IP budget forecasting. The post IP cost forecasting: adding accuracy, removing guesswork [New Report] appeared first on Clarivate. Ready to sharpen your budget forecasting accuracy?

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Report Financial Analysis Trends 59

Alliance by IFS

FEBRUARY 14, 2022

The post IFS Customer Success team blog: Antonio Serrano García appeared first on IFS Blog. IFS Customer Success Services all start and end with one key element: a global team of committed professionals. Antonio Serrano.

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Customer Success Customers System Report 65

CustomerSuccessBox

MAY 18, 2022

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Suggested blog : Account Expansion: If You Want To Grow Fast, Do This….

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Customer Success Case Study Resources Customers 52

Fox Metrics

AUGUST 14, 2020

That’s why in addition to our blog, we have rounded up the top 14 analytics websites that provide excellent insights, opinions, and latest information that can help you better leverage analytics in your company. FoxMetrics Blog 5. Moz Blog – Analytics 10. The Forrester Research Blog 11. Ocamm Razor’s blog.

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Analytics Data Social Media Analysis 93

Provide Support

MAY 21, 2020

The post 5 Reasons Why Customer Service Reporting is Important appeared first on Provide Support Blog.

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Report Customer Service Customers Tips 74

Dapresy

AUGUST 12, 2020

Our Solutions Architect, Nikita Anindhya , has a few visualization tips to ensure that your brand stands out in your reports, making it easier to understand how it is performing. Dapresy Hack: Keep an eye out for our next Data Visualization in Action blog post to learn more about themes. Utilize the power of color. Get in touch.

Brands 98

Brands Report Study Trends 98

ijgolding

OCTOBER 21, 2014

The quote is in fact the very first line of the executive summary of this years Nunwood UK Customer Experience Excellence Report – a report that should be essential reading for any customer experience professional in the UK. Whilst it is not, I can recognise a particularly relevant and accurate quote when I see one.

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Report Customer Experience Customer Centricity Fashion 229

Stella Connect

DECEMBER 7, 2021

We published these insights on the future of customer service in our free report, Customer Service Trends for 2022: Preparing for the Future of Customer Service , which is now available to download. . 5 Best Practices from Our 2022 Insights on the Future of Customer Service Report.

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Report Customer Service Effort Score Customer Satisfaction 99

SaleMove

MAY 5, 2020

This report helps businesses evaluate the DCS Industry’s top vendors which focus their service offerings around creating seamless engagements across a variety of different communication channels. To read the report compliments of Glia (a $1,295 value), click here !

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Report Innovation Communication Technology 56

C3Centricity

FEBRUARY 13, 2024

Indeed, a survey by Salesforce reported that 76% of consumers expect companies to understand their needs and expectations. This blog delves into the critical role of continuous improvement and customer feedback, offering insights and strategies to help organizations stay ahead and resonate with their market.

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Customer Insights Feedback Social Media Customer Satisfaction 226

Optimove

OCTOBER 3, 2023

Optimove’s 2023 Report of Players’ Preferences in iGaming Marketing uncovers key insights to boost performance of marketing campaigns, gaming loyalty programs and more. This comprehensive report, based on responses from 396 active U.S. online players, offers valuable insights into players’ trends and preferences.

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Report Loyalty Loyalty Programs Marketing 52

SaleMove

MAY 5, 2020

The post Glia Recognized in 2020 Gartner Report appeared first on Glia Blog | Digital Customer Service Explained. Fortunately, DCS is the core of what we do at Glia. We are extremely passionate about digital-first communication and relentless […].

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Report Communication Customer Service Customers 52

NetBase

APRIL 2, 2019

Our 2019 Social Analytics and Artificial Intelligence Report deconstructs the struggle and offers insight to help! Fortunately, that’s precisely what 2019 Social Analytics and Artificial Intelligence Report breaks down for brands: Where AI began, and where it’s headed. Let’s take a peek. Simple Automation Can’t Cut It.

Analytics 90

Analytics Report Social Media Consumers 90

Optimove

NOVEMBER 29, 2023

Our new report unlocks valuable insights into customer perceptions of AI, and provides tips on how to best use AI to enhance the customer experience and increase lifetime customer value (LCV). The future looks bright for AI-driven brand marketing, according to Optimove’s 2024 Consumer Perspectives on AI-Driven Brand Marketing Report.

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Report Consumers Loyalty Brands 52