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Right-to-Repair and AI: Empowering Consumers and Supporting Companies

TechSee

Introduction The right-to-repair movement has gained significant momentum in recent years, giving consumers the ability, and resources needed to repair their electronics and devices themselves rather than relying solely on authorized repair centers. This movement aims to promote sustainability, cost-effectiveness, and consumer empowerment.

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Introducing Forrester’s Generative AI Consumer Outlook Quarterly Blog Series

Forrester's Customer Insights

But what about consumers? I’ll be taking you through how consumers know, feel, and use Generative AI every quarter. And no, this blog post was not written by […] Generative AI continues to be the topic du jour, as businesses race to understand the technology for fear of being left behind.

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Guest Blog: Contact Center Talent in These Changing Times, Part 1 – Setting the Stage

Calabrio

These changes in consumer behavior and expectations, combined with new technologies, are starting to completely transform the contact center. Consumer Behavior, Higher Expectations are Changing the Game. Consumer behavior is at the top of that list, rapidly evolving as customers become more empowered.

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Guest blog: On-Demand Economy – How to Pivot Customer Service Practices to Give Consumers What They Want

Comm100

The modern global consumer is impatient, specific about their needs, and more than willing to jump ship to go to another brand if you fail to impress them immediately. If you want your brand to thrive in the modern market , you’ll need to know how to pivot your customer service practices to give your target consumers what they want ASAP.

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GenAI Consumer Outlook, Q1 2024: Which Consumers Will Pay To Use GenAI?

Forrester's Customer Insights

Welcome to the second installment of Forrester’s Generative AI Consumer Outlook Quarterly Blog Series! With GPT-4 Turbo’s launch in late 2023, Google’s announcement of Gemini, and Microsoft Copilot’s Superbowl ad, consumers are now faced with plenty of options for consumer-facing gen AI tools. But as new […]

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Artificial Intelligence Blog Series: Metadata Generation for Digital Content

Clarivate

The post Artificial Intelligence Blog Series: Metadata Generation for Digital Content appeared first on Clarivate. Now, imagine if a cataloger could leverage this ability for organizing hundreds or thousands of photos in digital collections, quickly and with a high degree of accuracy.

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Improving Experiences in a Patient-as-Consumer World: Part 3 of 4

InMoment XI

Overcome Challenges with an All-inclusive, Results-driven Approach In this blog series, I have outlined four essential practices for improving experiences in a patient-as-consumer world. Today’s blog will focus on overcoming the challenges outlined in part 2 of this series, with an. View Article.

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