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5 Tips to Improve Customer Satisfaction in the Automotive Industry

SurveySensum

In today’s competitive market, customer satisfaction is crucial for businesses to succeed. After all, the longer you keep your customers satisfied, the more likely they are to stay loyal to your brand and continue to invest in your products. Ready to take your customer satisfaction to the next level?

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The Future of Live Engagement Is Here as Vee24 Launches V11 Intelligent Conversational Experience

CSM Magazine

The New Platform Raises the Bar for Live Digital Customer Engagement. Vee24 , the leader in intelligent, conversational, multi-experience solutions, today announced the launch of its latest release, raising the bar for live online customer engagement.

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Winners Announced for 2018 DealerRater Dealer of the Year Awards

CSM Magazine

and Canadian car dealers are recognized for high marks in online customer reviews. Award recipients are recognized for distinction in outstanding customer service based upon consumer reviews of dealership experiences shared on DealerRater.com and DealerRater.ca. McLaren: Dimmitt Automotive Group – Tampa, FL.

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Recreating Dealer Magic in an Omnichannel World

Thunderhead

One CEO of the top five spoke recently of ‘end-to end’ online retailing of new and used cars – from research to purchase and finance, plus delivery and signatures: “It’s about making effortless journeys for customers, not complex processes”. It’s about making effortless journeys for customers, not complex processes” – dealer CEO.