The Beginner’s Guide to Benchmark your NPS Score like a Pro!
SurveySparrow
MARCH 29, 2020
If there’s any loyalty metric that has become insanely popular over the years, then it is definitely the Net promoter Score. You are probably conducting NPS surveys religiously to know if your customers would indeed recommend you to their family and friends. What should be my NPS to know if I am on the right track?’. ‘
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