Alida

JANUARY 19, 2017

If the rumor is true, Amazon will challenge industry leaders like Nike, Lululemon and Under Armour in the $44-billion active apparel market. Sales in athletic apparel rose 12 percent in 2016 , according to the market research firm NPD, as more consumers wear their workout clothes outside the gym. Photo: Bloomberg.

Retail 100

Retail Apparel ROI Loyalty Programs 100

CSM Magazine

APRIL 19, 2021

Xpedition , the Microsoft Dynamics Gold partner and trusted solution provider to the fashion and apparel sector, is partnering with Voyado the committed CRM challenger and natural choice for retailers in the Nordics, to supply a powerful cloud-based platform that enables retailers to create strong brand loyalty.

Fashion 72

Fashion Omni-Channel Loyalty Apparel 72

Stella Connect

MARCH 30, 2018

TechStyle Fashion Group , a Los Angeles-based online retailer of JustFab, Fabletics, ShoeDazzle, and Fabkids apparel, merges advanced technology with the latest fashion trends to offer a highly personalized, one-of-a-kind shopping experience to millions of members (including 5 million VIP members) across the globe.

Contact Center 41

Contact Center Connections Apparel Fashion 41

Stella Connect

MARCH 30, 2018

TechStyle Fashion Group , a Los Angeles-based online retailer of JustFab, Fabletics, ShoeDazzle, and Fabkids apparel, merges advanced technology with the latest fashion trends to offer a highly personalized, one-of-a-kind shopping experience to millions of members (including 5 million VIP members) across the globe.

Contact Center 40

Contact Center Connections Apparel Fashion 40

Hero Digital

DECEMBER 11, 2018

Brand loyalty is at an all-time low, but values-driven connections are tipping the scale for customers across generations. If each interaction with your brand causes that type of emotional connection, why wouldn’t they stay loyal? Connection. Many people go through their days in routine fashion. Efficiency.

Omni-Channel 42

Omni-Channel Connections Brands Healthcare 42

PK

APRIL 10, 2020

Connection is everything in moments of crisis. The question on everyone’s mind is, how can retailers navigate the new normal, where the ability to connect is more reliant on digital technology than ever? The first task is to look to consumers and ask, how can we address their most pressing needs?

Retail 98

Retail Consumers Apparel Exercises 98

BirdEye

MAY 12, 2023

A referral link can also help connect the referral code to the customer and the referral. Gymshark Gymshark is one of the world’s most recognized fitness apparel and accessories brands. It has earned a significant following among fitness enthusiasts and athletes due to its fashionable fitness apparel.

Examples 98

Examples Apparel Social Media Fashion 98

Strativity

JANUARY 6, 2023

This year and beyond, companies in any space—whether apparel, food, or fitness—need to prioritize creating ecosystems consumers can’t live without. If brands hope to create those types of meaningful connections, then they must first understand the nature of relationships—particularly how they impact the behaviors and habits of consumers.

Brands 52

Brands Apparel Airlines Hotels 52

NetBase

AUGUST 20, 2020

Consumers want emotional connection to brands and want to make a difference with their dollar. Brand extension into sustainability is vital and connecting with the emotional appeal of your audience through consumer and market intelligence has never been more critical. Today it’s not enough to produce a great product.

Trends 71

Trends Apparel Consumers Social Media 71

NetBase

JULY 9, 2020

Here we see the Sims video game and YouTube, which connects this influencer to a wider consumer demographic. Twitter is the obvious go-to, but we see American Apparel as well as iPhone 11. American Apparel needs to update it’s image to attract generation Z,” says an article in 2018.

Apparel 56

Apparel Fashion Social Media Multi-Channel 56

Lithium

JUNE 11, 2019

TechStyle Fashion Group is a fashion and lifestyle company that offers an engaging and personalized shopping experience to millions of customers worldwide, including four million VIP Members, through a portfolio of apparel and shoe brands. 50K personal connections with customers made via Surprise & Delight programs.

Self Service 40

Self Service Apparel Customer Success Fashion 40

Lithium

JUNE 11, 2019

TechStyle Fashion Group is a fashion and lifestyle company that offers an engaging and personalized shopping experience to millions of customers worldwide, including four million VIP Members, through a portfolio of apparel and shoe brands. 50K personal connections with customers made via Surprise & Delight programs.

Self Service 40

Self Service Apparel Customer Success Fashion 40

Lithium

JUNE 11, 2019

TechStyle Fashion Group is a fashion and lifestyle company that offers an engaging and personalized shopping experience to millions of customers worldwide, including four million VIP Members, through a portfolio of apparel and shoe brands. 50K personal connections with customers made via Surprise & Delight programs.

Self Service 40

Self Service Apparel Customer Success Fashion 40

Alida

JUNE 19, 2018

” The apparel retail brand acquired a consumer data and analytics company so it can use data to treat every customer as a unique individual. Nordstrom has bought retail tech startups BevyUp and MessageYes as part of its strategy of forging customer connections.

Brands 138

Brands Retail Apparel Trends 138

Alida

SEPTEMBER 15, 2016

Since 2015, Wolverine Worldwide, a global footwear and apparel manufacturer of iconic brands such as Merrell, Sperry, Chaco and Saucony, has tested and vetted more than 1,000 new footwear styles with consumers before launching the product to market. That’s a hefty price to pay when you consider 85 percent of new consumer goods products fail.

Innovation 100

Innovation Apparel Competitive Advantage Consumers 100

Happy or Not

OCTOBER 24, 2023

Experiential retail Thanks to technology, retailers can now connect with consumers through traditional media channels and their day-to-day lifestyle activities. This means staying connected to customers as they travel, buy groceries, shop for clothing, or attend some kind of events like movies and concerts.

Retail 36

Retail Multi-Channel Social Media Apparel 36

C3Centricity

SEPTEMBER 14, 2020

Offering free returns may work for apparel but not for electronics. But most outlets appear to be oblivious to the change in their customers’ desires for experiential connections with brands. Most outlets are oblivious to the change in their customers' desires for experiential connections with brands #retail Click To Tweet.

Retail 194

Retail Trends Apparel Transportation 194

C3Centricity

APRIL 29, 2020

Offering free returns may work for apparel but not for electronics. But most outlets appear to be oblivious to the change in their customers’ desires for experiential connections with brands. Most outlets are oblivious to the change in their customers' desires for experiential connections with brands #retail Click To Tweet.

Retail 177

Retail Apparel Transportation Trends 177

GlowTouch

NOVEMBER 21, 2022

This client sells tangible goods like apparel and household items. Another metric important to the client is “connection rate,” meaning calls answered within the prescribed time window of 60 seconds or less. This message was gradually getting lost as the business struggled to keep up with increasing demand. Try doing that with voice.

First Call Resolution 52

First Call Resolution Apparel Average Handle Time Ecommerce 52

NetBase

JANUARY 6, 2020

But, perhaps pets aren’t really applicable to your business model and you can’t see how making some sort of tenuous connection could possibly offer any benefits? Your brand could connect with one that’s yet to hit its stride, but is steadily growing an engaged following. Connect for a demo to see!

Apparel 71

Apparel Fashion Course Brands 71

West Monroe

MAY 24, 2022

Peloton has a compelling digital vision to “use technology and design to connect the world through fitness” and “bring immersive and challenging workouts into people’s lives in a more accessible, affordable and efficient way.” Online and offline experiences are fluid and connected.

Financial 98

Financial Company Leadership Apparel 98

NetBase

AUGUST 27, 2020

Retailers are always on the lookout for a way to connect with consumers, and what better way than capturing their exact verbatims about your brand? Of those, 55%-60% are there for apparel, and up to 20-25% are coming for the non-food CPG. Let’s see how that looks!

Retail 98

Retail Consumers Social Media Apparel 98

delighted

SEPTEMBER 8, 2021

We sat down with Michael Bair, SVP of Customer Experience at FIGS to learn how his career learnings helped him build a flourishing CX program at the leading direct-to-consumer healthcare apparel and lifestyle brand for healthcare professionals. Read the full FIGS case study here. Can you tell us how you got started in customer experience?

Customer Experience 93

Customer Experience Healthcare Net Promoter Score Apparel 93

ReviewTrackers

DECEMBER 9, 2018

Shoptiques (Boutique apparel). If your company is listed on Yelp and provides services related to the categories listed above, Yelp Platform can connect you to existing and potential customers and, through direct transactions and bookings, help drive sales for your business. Active Life and Events. TicketNetwork.

Apparel 56

Apparel Connections Sales Company 56

C Space

MAY 28, 2020

Walmart is expanding its online fashion selection in a timely bid to grab more market share in apparel and accessories. German state rail operator Deutsche Bahn has announced that it will resume its long-distance rail connections to all neighboring countries. Penney , have filed for bankruptcy.

Brands 52

Brands Fashion Apparel e-support 52

Gravy Analytics

MAY 28, 2019

Suitable for use by retailers that want to connect with shoppers before they make their next trip to the store!

Analytics 83

Analytics Brands Apparel Advertising 83

BirdEye

MAY 3, 2023

A marketing channel is any platform that allows you to connect and communicate your brand’s message with your target audience. B2C marketing channels that help you sell to or connect with individuals are social media channels, paid ads, email marketing, SMS campaigns, direct mail, and mobile marketing.

Marketing 98

Marketing B2C Social Media Multi-Channel 98

Talkdesk

MAY 2, 2019

Under the leadership of Talkdesk Founder and Chief Executive Officer (CEO) Tiago Paiva, the company has attracted an enviable roster of enterprise clients, including IBM, Peet’s Coffee, Dropbox and apparel store Zumiez. While Talkdesk has changed significantly since those early days, the company’s connection to Portugal remains the same.

Apparel 42

Apparel Contact Center Leadership Groups 42

SurveySparrow

MAY 23, 2021

Example: Brazilian fashion brand C&A displays its apparel on augmented reality enabled hangers. Make use of AR apps to make shopping for apparel easier. After that, a 3D figurine will come in front dressed in the apparel of your choice to give a look-alike experience. c) Interactive packaging technology.

Self Service 59

Self Service Customer Experience e-support Apparel 59

North Highland

OCTOBER 22, 2018

Apparel and chemical companies saw the costs of headgear and cadmium sulfide increase when duties were levied on just over 6,000 products valued at $200 billion. Strategic supply chain decisions should account for the connections across all three areas (e.g., Each of these risk areas cannot be viewed in isolation from the others.

e-support 72

e-support Apparel Transportation Retail 72

Optimove

SEPTEMBER 28, 2022

First introduced by – you guessed it – Apple back in 2013, today beacons are used by savvy retail brands looking to connect with customers in a specific location with a pitch-perfect offer, most typically when they’re in a certain area of your store. Connect Directly with your Customers in Real-Time.

Retail 52

Retail Brands Marketing How To 52

NetBase

JANUARY 13, 2020

The Rollbot is “a self-balancing robot that connects to your phone and will deliver a fresh toilet roll directly to your seat if you happen to find yourself on the pan and caught in a bind.”. CES Trend #3: Where’s That Poop Robot?

Trends 70

Trends Consumers Apparel Innovation 70

PK

JANUARY 22, 2020

In retail, we ’re charting the future b y helping a leader in athletic apparel become a more essential part of people’s lives. We build pioneering, high-value experiences grounded in human insights— experiences that forge meaningful and valuable customer connections. .

e-support 52

e-support Apparel Retail Analytics 52

Connective DX

JANUARY 22, 2020

In retail, we ’re charting the future b y helping a leader in athletic apparel become a more essential part of people’s lives. We build pioneering, high-value experiences grounded in human insights— experiences that forge meaningful and valuable customer connections. .

e-support 52

e-support Apparel Retail Analytics 52

Avaya

MARCH 23, 2017

It’s the greatest barrier preventing companies from being more dynamically connected to their consumers, and one of the greatest reasons why customers reduce their commitment to a brand. Imagine, for example, a hotel routing a customer directly to an IT staffer after seeing that the person tweeted about a poor in-room Wi-Fi connection.

Apparel 61

Apparel Contact Center Call Center Omni-Channel 61

NetBase

FEBRUARY 5, 2019

How many children’s apparel brands are wishing they’d paid attention beyond “the awesome (and meaningless) engagement their brand is getting on social” and solved this problem first? If you limit your social monitoring to the social channels your own brand is active on, you’re limiting potential connections with new fans.

Social Media 63

Social Media Strategy Apparel Brands 63

West Monroe

MAY 24, 2022

Peloton’s progress Peloton has a compelling digital vision to “use technology and design to connect the world through fitness” and “bring immersive and challenging workouts into people’s lives in a more accessible, affordable and efficient way.”

Company 52

Company Financial Apparel Leadership 52