NICE inContact

OCTOBER 22, 2018

Building for the Future: CX in the Cloud is packed with real world lessons learned from a panel of seasoned contact center experts. What better way to learn about the benefits of moving contact center technology to the cloud than from the companies employing these solutions. TechStyle Fashion Group.

Contact Center 120

Contact Center Omni-Channel Apparel Fashion 120

NICE inContact

DECEMBER 18, 2017

Recently TechStyle underwent a massive change in their approach to solving their contact center technology needs to address the customer experience journey. TechStyle is global retailer consisting of a collection of apparel brands with over 4.5 million VIP members selling throughout North America, Europe, and Australia.

Apparel 150

Apparel Contact Center Customer Experience Case Study 150

NICE inContact

OCTOBER 3, 2017

I was so impressed, and that retailer has since become my first choice when purchasing outdoor apparel. It might be time for your contact center to shift its focus from obsessing over issue avoidance and focusing on issue resolution! When defining your service recovery processes, there are a few things to consider.

Loyalty 150

Loyalty Self Service Apparel Contact Center 150

GlowTouch

OCTOBER 7, 2020

GlowTouch is a Louisville-based company that provides personalized contact center, business processing, and technology outsourcing solutions for our clients’ customers. Anticipate future needs of the customer and use consultative approach with upselling and cross selling apparel and other products. About GlowTouch.

Brands 52

Brands Customer Service Apparel Contact Center 52

NICE inContact

OCTOBER 3, 2017

I was so impressed, and that retailer has since become my first choice when purchasing outdoor apparel. It might be time for your contact center to shift its focus from obsessing over issue avoidance and focusing on issue resolution! When defining your service recovery processes, there are a few things to consider.

Loyalty 122

Loyalty Self Service Apparel Contact Center 122

CSM Magazine

APRIL 5, 2017

Outsource Consultants , a leading call center outsourcing advisory firm, hired call center industry veteran Dave LaBatt as the Vice President of Global Sales in March 2017. LaBatt will be responsible for assisting corporations with their global call center and BPO selection strategy. based call centers.

Consulting 40

Consulting Sales Apparel Call Center 40

Magellan Solutions

JANUARY 26, 2021

The majority of the closed-down stores were of the apparel businesses. But it is unclear what kind of demand they are seeing for items such as apparel and home goods. . Find out more about our multi-channel capabilities and call center services by contacting us now!

Ecommerce 52

Ecommerce e-support Apparel Retail 52