ReviewTrackers

How to Grow Your Digital Marketing Agency Through Online Reputation Services

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ReviewTrackers

ReviewTrackers Joins the Inc. 5000 Fastest-Growing Private Companies in the Midwest

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5 Ways to Develop a Winning Restaurant Marketing Strategy

ReviewTrackers

Americans eat almost one-third of their caloric intake at restaurants, according to the U.S. Food and Drug Administration. That is almost twice the amount than the average intake in the 70’s, according to the U.S. Department of Agriculture.

Corporate Reputation Management: Your Keys to Success

ReviewTrackers

Corporate reputation management is a combination of strategies that are used to shape consumer perception of your brand. Today, consumers rely on current customers to tell them whether or not a business is worth their time and money.

Why Is Patient Engagement Important? | Frontline Group

There are 5 critical opportunities to unlock the full power of patient engagement, which can improve your patient retention, as well as improving their health outcomes. In this eBook you will learn about: What Is Patient Engagement? How Does Patient Engagement Improve Outcomes? Why Is It Important to Include Patients in Their Care? What Are Patient Engagement Tools? What is Patient Engagement technology? Download Now this informational resource and start using a patient engagement platform to give yourself as a Provider higher satisfaction scores.

Social Media Reputation Management: How to Do it Right

ReviewTrackers

Social media gives customers the opportunity to voice their opinion about your business in an open space. It’s a space that exists for everyone to see — friends, family, and other consumers. That’s why businesses should manage their reputation on social media. But what exactly is it?

Seamless Software Brand Management with ReviewTrackers and G2

ReviewTrackers

ReviewTrackers

Reputation Measurement and Reputation Metrics: How to Get Started

ReviewTrackers

Is your business or brand well-known online? How do people look at and feel about you, and what do they think about when they come across your products or services online?

Review Management Made Simple with ReviewTrackers and Trustpilot

ReviewTrackers

ReviewTrackers

How to Optimize Customer Retention in the Insurance Industry

ReviewTrackers

Improving customer retention can prevent billions of dollars of lost revenue in the insurance industry. Research from CallMiner revealed that avoidable churn costs businesses $136 billion in the U.S. alone.

How Call Lifecycle Details Help Increase Customer Satisfaction

Do you want to better understand what your customers are experiencing on calls? Does your call center software lack key information, even if calls are recorded? Download this eBook now to learn how to gain insights on all your calls to increase your customer satisfaction!

11 Websites for Online Bank Reviews and Ratings and Financial Services Reviews

ReviewTrackers

List of Banking Review Sites to Track. Online reviews are one of the most accurate indicators of customer experience for banks, insurance providers, and financial services organizations. Not only do reviews have the potential to either attract or drive away customers.

Get Even More Context and Insight with Review Images

ReviewTrackers

Product Updates

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How to Optimize Reputational Risk Management in Banks

ReviewTrackers

Bank Reputation Risk Management. Reputation is one of the most valuable assets that a bank can have. It’s also the most fragile one. After all, reputation is the key to building public and consumer trust. A great reputation can set a bank apart from its competitors.

A Quick Checklist to Kickoff Your Local Digital Marketing Strategy

ReviewTrackers

ReviewTrackers

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

The Guide to Facebook Reviews

ReviewTrackers

Facebook Page reviews have the power to bring more customers for any business. In fact, Facebook is one of the top five sites that consumers check before they visit a business.

4 Keys to Handling Negative Customer Reviews

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Reviews

Customer Retention Strategies for Banks: Customer Experience is Key

ReviewTrackers

Bank Customer Retention: Why It Matters. You’ve probably heard this more than a dozen times: retaining a customer is so much cheaper than acquiring a new one. This holds true for banks and financial services providers, too.

9 Best SEO Tools to Improve Your Local Search Ranking

ReviewTrackers

It has become common over the past years for consumers to search for a specific local business online before making a purchase decision. And when they search online, they always check out online reviews and other types of consumer-generated information.

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The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

How to Use a Google Reviews Widget

ReviewTrackers

Google Reviews Widgets. Google reviews widgets, available in various shapes and sizes, enable you to embed or display online reviews from your Google business listing on your own website. Using widgets to display a business’ Google reviews has become a go-to strategy for today’s marketers.

14 Hospitality Technology Tools for Digital-First Hotels and Providers

ReviewTrackers

ReviewTrackers

Google Review Not Showing Up? Here Are 12 Reasons Why

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ReviewTrackers

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Google Temporarily Disables New Reviews and Responses

ReviewTrackers

Reviews

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The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

A How-To Guide on Software Brand Management

ReviewTrackers

ReviewTrackers

How Reviews Can Build Your Online Presence and Grow Your Business

ReviewTrackers

Reviews

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What is Employee Branding? And Why Does Your Company Need It?

ReviewTrackers

You’ve probably heard of employer branding. You may have even read about it on our blog, and followed the steps to building a strong employer brand. If you think of “employee branding” as how your company is perceived by current and potential employees — well, that’s a pretty good starting point. But What is Employee Branding?

What Is Unsolicited Feedback and Why Does Your Business Need It?

ReviewTrackers

ReviewTrackers

Customer Perceptions of the Community Experience

Speaker: Mike Ellis, Vanilla Forums Marketing Manager

What do your customers actually want? In a land of ever-changing customer behaviors and expectations, brands need to understand the experiences customers value the most, and how these can impact their business outcomes. Join us on May 26th at 12 EDT for an in-depth discussion led by Vanilla's Marketing Manager, Mike Ellis. Mike will walk you through this research and guide you on community usage in terms of the most valued customer experience aspects.

Why Your Company Needs to Monitor App Reviews

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Reviews

Customer Feedback Questions Examples to Ask in Your Next Survey

ReviewTrackers

ReviewTrackers

Great Examples of Word-of-Mouth Marketing

ReviewTrackers

For many companies, word-of-mouth marketing is all about using natural conversations to show off new products or services. Data from Hubspot shows that consumers talk about brands 90 times a week and 90 percent of customers will also trust brand recommendations from friends.

Easier Healthcare Review Management with ReviewTrackers and CareDash

ReviewTrackers

ReviewTrackers

Customer Engagement Is a Two-Way Street

Two-way engagement means creating opportunities for conversation. Go beyond the obvious step of responding to complaints and comments; your customers want and deserve more than that. Implement these four tips to boost your two-way engagement.

How to Get TripAdvisor Reviews

ReviewTrackers

ReviewTrackers