Sun.Nov 20, 2022

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Improving Customer Service Results Through Empowered Agents

Doing CX Right

Sean Hawkins, a customer experience & contact center management expert, explains how to deliver great customer service through engaged and loyal agents. Learn how to do the basics right based on what's in your control.

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Freshdesk vs Zendesk: Which Should You Choose?

SurveySparrow

Freshdesk and Zendesk are the two mammoths of the customer service software category. As a result, comparing Freshdesk vs Zendesk is no easy task.