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Meet The Customer Service Rep Of The Year—in 2028

SaleMove

Social media has opened up multiple channels of communication between brands and consumers, allowing those conversations to take place almost 24/7. While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . SUPER SMART.

Meeting 44
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Meet The Customer Service Rep Of The Year—in 2028

SaleMove

Social media has opened up multiple channels of communication between brands and consumers, allowing those conversations to take place almost 24/7. While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . SUPER SMART.

Meeting 40
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Top 5 Customer Service & CX Articles for the Week of September 11, 2023

ShepHyken

How To Strengthen Customer Retention After Virality by Angus Knights (Spiceworks News & Insights) A viral moment quickly leads new and returning shoppers to the brand’s site to check out the product(s) they have seen in action from their favorite creators or influencers on social media.

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Meet The Customer Service Rep Of The Year—in 2028

SaleMove

Social media has opened up multiple channels of communication between brands and consumers, allowing those conversations to take place almost 24/7. While no one can predict the future with perfect accuracy, don’t be surprised if a customer service rep in 2028 looks a little something like this: . SUPER SMART.

Meeting 40
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AI Helping Restaurants Navigate the Future of Food

NetBase

By 2028, we will understand much more about our genetics. “In the next 10 years, the emerging field of ‘personalised nutrition’ will use genetic tests to fill in those gaps to offer healthy eating guidance tailored to the individual.”.

Trends 40
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AI Helping Restaurants Navigate the Future of Food

NetBase

By 2028, we will understand much more about our genetics. “In the next 10 years, the emerging field of ‘personalised nutrition’ will use genetic tests to fill in those gaps to offer healthy eating guidance tailored to the individual.”.

Trends 40
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CRM integration: A gateway to enhanced customer management

BirdEye

CRM integration allows harnessing the power of AI & automation by linking your CRM software – the hub of customer information and interactions – with other tools like email systems, social media platforms, enterprise resource planning (ERP) systems, and marketing automation tools. billion by 2028, growing at a CAGR of 22.6%

CRM 58