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Harmonizing Humans and Artificial Intelligence in the BPO Industry

Helpware

billion in 2022 to a whopping $407 billion by 2027 , the gravitational pull towards integrating these technological marvels becomes undeniably compelling. According to the IBM Global AI Adoption Index , 35% of global businesses surveyed are actively utilizing AI, while an additional 42% indicated they're considering its integration.

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The Gig Economy is Paving the Way for Agile Customer Service

TechSee

gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. Another survey corroborated these findings, with just under half (45%) of U.S. There is no doubt that the gig economy is growing. In fact, Everest Group estimated that U.S. WFH employees in the U.S

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Change on the horizon: The evolving IP legal profession

Clarivate

from 2023 to 2030 and the AI market size is estimated to reach $407 billion by 2027. To get a pulse-check of the perception of AI in the IP industry, Clarivate surveyed 575 IP and research and development (R&D) professionals from law firms and corporations worldwide between July 17 and August 1, 2023. .”

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4 Point of Sale (POS) Trends to Look for in 2023

CSM Magazine

billion by 2027. A survey highlights that 60% of the customers remain loyal to businesses that offer a personalized experience. Due to their flexibility and powerful features, online retailers highly appreciate POS systems. Statistics highlight that the POS software market is expected to reach $18.1

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By the Numbers: Benefits of Getting Customer Experience Right

Clarivate

We have helped many of these companies get their programs started in small steps such as CX Roadmap, Journey Mapping Workshops, and Survey Strategy sessions, to name a few of the CX services we offer. For many companies, convincing their senior executives of the value of investing in CX programs may be the toughest challenge they face.

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Top 10 HR Management Software | HR Tools

SurveySparrow

billion by 2027. Well, the answer is through surveys. Conversational Surveys: SurveySparrow’s online survey software offers beautiful, easy-to-use survey experiences. You can create, integrate, share, the surveys with your employees to understand their employee journey and to improve employee engagement.

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7 Advertising Strategies That Can Work During A Slowdown

SurveySparrow

A survey by GlobalWebIndex stated that 77% of the respondents said they want to see advertisements to know how brands are providing value in the time of a slowdown. A recent survey by Statista said customers want to receive hopeful and positive messages from the advertisements. Customer survey tools are perfect for social listening.