TechSee

NOVEMBER 6, 2018

The original concept of remote assistance is based on a technician’s ability to use a remote connection to temporarily view or control a computer or a mobile device over a network or the Internet in order to help solve software issues. The vendor should have proven track record!

Call Center 104

Call Center Insurance Customer Satisfaction Video 104

TechSee

JANUARY 24, 2019

Innovative ways to provide customers with immediate assistance, guidance and support lies at the heart of every customer-centric organization. More efficient than auditory communication, visually highlighting the desired action will enable the customer to comprehend and execute the instructions faster and more satisfactorily.

Video 141

Video Contact Center Financial Call Flow 141

Currency Alliance

DECEMBER 17, 2019

As we enter a new decade of relentless competition, innovation, new forms of regulation, and changes in customer behavior, the key for brands is to go back to some basics and build a solid foundation. That foundation includes effective customer data management. MASTER YOUR CUSTOMER DATA. REACH MORE CUSTOMERS.

Loyalty 64

Loyalty Strategy Loyalty Programs Travel 64