article thumbnail

Totango recognized as CS leader in G2 Winter 2024 reports

Totango

We are delighted to share that Totango was recognized in the G2 Winter 2024 reports for its exemplary performance in the customer success software category. The post Totango recognized as CS leader in G2 Winter 2024 reports appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

Report 109
article thumbnail

Comm100 Releases Annual Live Chat Performance Benchmarks for 2024

Comm100

Each year, Comm100 produces its annual live chat performance benchmark report that reveals exclusive and essential data points – and this year is no different. Wait time drops sharply The report shows a positive trend in reducing both wait and response times. Download all the data for free in the link above.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 100 Global Innovators for 2024, revealed [Report]

Clarivate

As the pace of innovation continues to accelerate and competition intensifies, we introduce the Top 100 Global Innovators 2024. 2024 report key findings Samsung Electronics ranks first in the Top 100 Global Innovators 2024. See more analysis from the 2024 report here. This year, ranked.

article thumbnail

Gainsight Reigns Supreme: Winter 2024 G2 Grid Report Unveiled!

Gainsight

That’s why here at Gainsight, we’re beyond thrilled to share our latest triumph: clinching the top spot in the Winter 2024 G2 Grid Report for Customer Success. As you can see below, Gainsight leads the category of Customer Success platforms in G2’s Winter 2024 Grid Report. Let’s break it down.

Report 52
article thumbnail

2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. Join us for a deep dive into Forrester’s Predictions report to get more information on next year’s digital commerce landscape.

article thumbnail

IRS Will Enforce 1099-K Reporting Of Cash App, Venmo, Zelle, And PayPal Transactions

Steve DiGioia

IRS Implements 1099-K Reporting Requirement for Payment Apps in 2024, Targeting More Accurate Financial Disclosures In 2024, the IRS is set to implement the long-expected 1099-K revealing prerequisite for outsider installment applications, like PayPal, Venmo, Money Application, or Zelle.

Report 130
article thumbnail

New year, new CS: 2023 recap and what’s to come in 2024

Totango

As we kick off 2024, it’s time to reflect on the past year and look forward to what the future holds for customer success. In November, Totango was named a Strong Performer in The Forrester Wave : Customer Success Platforms, Q4 2023 report by leading global research and advisory firm Forrester Research, Inc.,

Software 112
article thumbnail

The State of Customer Onboarding 2024

With the State of Customer Onboarding Report 2024, we’ve unlocked some great insights from 850+ professionals across different industries. Customer onboarding, or the customer’s first impression of you, is critical to forging lasting relationships and long-term success. Get your free copy today!