Lumoa

FEBRUARY 6, 2024

Lumoa Product News for January 2024 Hey everyone! We want to use Concepts to help refine our AI so that it is easier for you to get to the heart of your customers voice. The post Product News – January 2024 appeared first on Lumoa. Lovely seeing you again, back with more exciting Lumoa updates! Let’s get started!

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InMoment XI

AUGUST 31, 2023

We’re all about assisting businesses in translating their customer experience initiatives into tangible, measurable business outcomes. NPSx℠ brings together the best of Bain’s customer-first thinking and world class technologies, packaged in a simple and accessible way, for leaders around the world.

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Lumoa

FEBRUARY 29, 2024

Lumoa Product News for February 2024 Hey everyone! Getting Started with Ask Lumoa Ask Lumoa is our new way to get a deeper understanding of your customer voice. You can see all of the available styles from this article on custom colors in our knowledge base. Let’s get started! Thanks for reading!

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Knowledge Base Customer Voice Feedback Touchpoint 208

CSM Magazine

JUNE 27, 2019

Research shows the Gamification global market will have a CAGR of over 30% from 2019-2024. Market Research Future reports an estimated CAGR growth for AI of 37% by 2024. It offers customized voice, data and technology solutions from top providers. The AI Market and Gamification markets continue to grow at an amazing pace.

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NobelBiz

SEPTEMBER 29, 2020

This trend comes coupled with the ever-increasing value of consumer data and the staggering growth of social media engagement among customers during the pandemic. Google’s just the latest actor to show its head in the contact center world – they must’ve realized it’s a very promising avenue, set to grow by up to $6 billion by 2024.

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Contact Center Virtual Call Center Omni-Channel Chatbots 52

Lumoa

FEBRUARY 13, 2024

Wondering what your biggest issue was last week or how customers are reacting to certain changes? Customize your Views We redid our ENTIRE main page in Lumoa to make it easier to view and manage your data in the ways that matter. We have even more improvements planned for GPT summaries in the future, so stay tuned! Just Ask Lumoa!

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