InMoment XI
MAY 17, 2022
There’s a lot to unpack with The Great Resignation, but one of the core truths playing out here is that many employees aren’t getting what they’re looking for from their employers in 2022. Demonstrating that link will look different at each company, but organizations need to find a way to do so now more than ever.
InMoment XI
MAY 24, 2022
Kicking off our stellar speaker line-up, you will hear from InMoment’s CMO Kristi Knight as she discusses her vision for the company, our products, and the customer experience industry as a whole. The best in the industry will be sharing their experience and learnings to help you ELEVATE your CX program in 2022 and beyond.
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Experience Investigators by 360Connext
DECEMBER 14, 2021
And 2022 looks like it will be another twelve months of uncertainty. Make 2022 the year you close the loop. Remember to think big about your customer experience goals and how they can help your organization achieve not just company goals but goals for the world at large. 2022 will bring its own set of surprises.
InMoment XI
MAY 18, 2023
The New Vehicle Customer Study, eNVy Awards, recognize 2022 model year vehicles consumer rated on comfort, quality, performance, safety, and ownership cost.The study data is used by global automotive companies and automotive suppliers. Clair , our syndicated research lead. Visit Shawn St.
Advertiser: Vanilla Forums
We sat down with 22 experts to discover what's coming for community in 2022. Check out the ten predictions we make for 2022 and prepare your community for the future. Our Experts: The experts that contributed to Community Predictions 2022 come from an array of backgrounds and work in entirely different industries.
InMoment XI
DECEMBER 29, 2022
As people gather this time of year to reminisce and look toward the future together, everyone at InMoment agrees that 2022 brought some XI-ting adventures! 3: InMoment Acquires Leading Customer Review Management Company ReviewTrackers. 2 InMoment Named a Leader in People-Oriented Text Analytics Platforms Report for Q2, 2022.
Lumoa
MAY 19, 2022
According to our State of the Shopping Apps Report for 2022, technical variables have a huge impact on customer satisfaction levels – but the list of factors that users take into account doesn’t stop there. Download our State of the Shopping Apps Report for 2022 today. Download the full shopping apps report to find out why.
Advertiser: ZoomInfo
The fight to find new customers and retain existing ones is the biggest business challenge for many companies. In 2022, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses.
Speaker: Aarde Cosseboom, Contact Center & Customer Experience Advisor and Co-Host of the Another Cloud Podcast
How remote work can be used to your company's advantage in stimulating growth and productivity. March 29th, 2022 at 9:30 am PST, 12:30 pm EST, 5:30 pm GMT Why the contact center culture is in need of repair.
Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree
Companies must expand on the trends that exploded during the pandemic if they want to see continued growth in their businesses while facing a recessionary economy. December 6, 2022 at 11:00am PT, 2:00pm ET, 7:00pm BST What trends can online merchants expect after more than two years of exponential growth?
Speaker: Colin Taylor, CEO & Chief Chaos Officer at The Taylor Reach Group, Inc
How to apply 2023 technology trends to your company's current demands. November 17th, 2022 at 11:00 am PT, 2:00 pm ET, 7:00 pm BST He will share with you: Market research on the shifting labor market. Employee/employer relationship insights to increase engagement.
Speaker: Zak Haitkin, Localization Manager
Localizing your content will show your commitment to improving company culture, and how much you genuinely value your customers, employees, and their experiences. October 13th, 2022 at 12:30 pm PDT, 3:30 pm EDT, 8:30 pm BST The strategies you can employ to launch a successful localization project.
Speaker: Adam Cutler, Co-Founder of IBM Design, IBM Distinguished Designer, AI Design
companies can specifically implement AI to teach agents how to approach customers at all levels. April 13th, 2022 at 12:30 pm PDT, 3:30 pm EDT, 8:30 pm GMT In this webinar, you will learn how: the use of AI can enhance the human experience in customer interactions.
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