3 Ways Travel Brands Can Transform Their Loyalty Programs in Response to Covid-19
Oracle
MARCH 18, 2021
According to a McKinsey report, available seat miles on US airlines were down 71% in April 2020 from the previous year. And for the most avid travelers engaged in airline, credit card, and hotel loyalty programs, 2020 provided extremely limited opportunities to maintain status, earn points, or redeem travel rewards.
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