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Highly Cited Researchers 2021: How nations and institutions foster exceptional performance

Clarivate

We name 332 researchers on our list at research institutes in Australia this year – an increase in share to 5% (from 4% in 2018). Similarly, Wits’ Highly Cited Researcher for 2021, Professor Frederick Raal, is world-renowned and a game-changer in advancing lifesaving treatments for familial hypercholesterolaemia. “At

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Top 10 Infographics of January 2018

QuestionPro Audience

2 – 2018 Edelman Trust Barometer. The Pudding can tell you, down to the city. They mapped last month’s #1 songs—with audio—in 3,000 cities around the world to see which songs dominated. Who knew Mauritania loved Despacito? By: Edelman. 10 – How the Smart Speaker is Revolutionizing the Home. By: QuestionPro Audience.

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5 Top Customer Service Articles of the Week 10-25-2021

ShepHyken

billion market of 2018. The post 5 Top Customer Service Articles of the Week 10-25-2021 appeared first on Shep Hyken. (CMSWire) Chatbots continue to handle an increasing amount of customer support and other B2C and B2B interactions. Reports and Data expect the global chatbot market to reach $10.08 billion by 2026, representing a 30.9%

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GlowTouch a 2021 Global Outsourcing 100 Company

GlowTouch

GlowTouch a 2021 Global Outsourcing 100 Company. February 19, 2021) – GlowTouch LLC , a Business Process Outsourcing (BPO) company headquartered in Louisville, KY, was recently recognized as one of The Global Outsourcing 100 ® companies by the International Association of Outsourcing Professionals ®. LOUISVILLE, Ky.

Company 98
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Remembering the extraordinary life of Dr. Henk F. Moed (1951-2021)

Clarivate

Thelwall) in 2018. Moed (1951-2021) appeared first on Clarivate. These include Handbook of Quantitative Science and Technology Research (2004), Citation Analysis in Research Evaluation (2005), Applied Evaluative Informetrics (2017), Handbook of Science and Technology Indicators (edited with W. Glänzel, U. Schmoch and M.

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Top 10 trends shaping the future of Customer Success in 2021

CustomerSuccessBox

The Customer Success teams and companies who showed great flexibility in 2020 are the ones who had tremendous growth in 2021. #6 We also noticed that LinkedIn listed Customer Success Manager as the third most promising job for 2018. The post Top 10 trends shaping the future of Customer Success in 2021 appeared first on.

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Presenting The Forrester Wave™: Enterprise Service Management, Q4 2021

Forrester's Customer Insights

Now, we are pleased to announce The Forrester Wave™: Enterprise Service Management, Q4 2021. In 2018, ITSM vendors were still completing the transition […].