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The 5 trends brands need to address for improved customer service

Eptica

compared to January 2016, marking the fourth straight improvement in results. Every sector improved its performance, with the sole exception of automotive, where satisfaction remained flat. since January 2016), while at the foot of the table Telecommunications & Media rose by 1.0 The top sector, Non-food retail, scored 82.5

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The Best & Worst Philippines Call Center Companies in 2021

Magellan Solutions

Automotive. Until they begin taking partners in different regions in 2016. On top of that, their focus is also in building a strong relationship with your business to your target customers. Below are the industries where Centro Global Solutions excels at: Retail and eCommerce. Travel and Tourism. Fast-moving consumer goods. Healthcare.

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How Volkswagen Group Australia is taking action on what matters with Qualtrics Experience Management

Qualtrics

When I joined Volkswagen in 2016 the most important indicators of performance were trending in the wrong direction - brand loyalty and advocacy were down, employee turnover was rising, and customer satisfaction ranked lowest against all automotive brands in Australia.

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