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What Is AR or Augmented Reality Technology?

Oracle

This technology places intangible objects alongside real-world ones, with the combo of a headset or mobile device’s camera, sensors, and a specially-crafted app making this whole magic come alive in real time. So what is AR technology? Augmented reality has since evolved into a much more sophisticated, affordable technology.

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K.I.S.S (Keeping it Simple Stupid)

CloudCherry

You’ll hear Matt’s thoughts on how technology has changed the way we do Customer Service, some of the biggest blunders businesses can avoid, and what technologies he thinks are making the biggest difference with customer experience. Hint: It all comes back to K.I.S.S.ing.).

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The Importance of Employee Loyalty in the Workplace

InMoment XI

industries in 2013.). InMoment was honored to appear as one of the 50 in 2011 as Mindshare Technologies, and we’re tremendously proud to have employees who are engaged, passionate about their work, creative, and committed to providing the highest quality of internal and external service. Change How You Account for Customer Service.

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Seven technologies to improve customer service in SMBs

Vonage

Which technologies really can improve customer service? Ten Critical Technologies to Transform Customer Engagement ’. And with technological developments ranging from mobile connectivity to speech analytics, businesses have more opportunities to enhance this experience than ever before. Customer Experience 3.0 Social media.

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Gain new perspectives on global research: Unveiling the dynamic G20 scorecard from ISI

Clarivate

This condenses and compares the research and innovation capabilities of the G20 economies* which are renowned for their significant investments in education, research and technology. Figure 3: Output – Trends in international output and open access output for 2013-2022 for each G20 member nation.

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?Big Data – The Case for Customer Experience

InMoment XI

I say ‘back’, it never went away for the CIO, it’s just moving with the times, bumped along by changes in operating systems, user technologies and digital transformation. In 2013 IBM reported over 2.5 Big Data is back on the corporate agenda. exabytes of data were created every day; by 2014 this was 2.3 zettabytes. View Article

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BigChange Begins AI Developments with Productivity-Boosting Email Generator 

CSM Magazine

About BigChange Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by more than 2,150 field-based organisations around the world. The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50.