Experience Matters
JANUARY 20, 2015
This report provides specific examples of how these companies’ CX efforts have created value for both their customers and for their businesses. We also highlight their best practices across the four customer experience competencies—purposeful leadership, compelling brand values, employee engagement, and customer connectedness.
NetBase
JULY 22, 2020
Finishing 2019 with a brand value of $47.2 billion , Louis Vuitton is the world’s most valuable luxury brand. Hugo Boss is another example of a brand that’s on top of its transparency game. Case in point they’ve released their Hugo Boss Sustainability Report yearly since 2013.
ijgolding
MAY 5, 2017
It can also give the wider community a tantalising glimpse into the workings of a successful and streamlined operation with strong brand values which are properly embedded into its’ processes. . Kate Baird and Jo Van Riemsdijk – Directors, CX Talent Ltd.
Expert insights. Personalized for you.
120 
Let's personalize your content