article thumbnail

Strativity Group’s Touchpoint Dashboard Expands Its European Footprint

Strativity

Customer experience design and management consulting firm, Strativity Group, Inc. retains Danny Peters as Head of Client Success – Europe, Touchpoint Dashboard. announces an agreement with Danny Peters to represent Touchpoint Dashboard as Head of Client Success – Europe. Says Touchpoint Dashboard Managing Director, Peter Haid.

article thumbnail

McDonald’s Appoints Manu Steijaert as Global Chief Customer Officer

CSM Magazine

Manu Steijaert, McDonald’s Executive Vice President and Global Chief Customer Officer. McDonald’s Corporation has appointed Manu Steijaert, a McDonald’s veteran, as its first Global Chief Customer Officer. He will be leading a new Customer Experience team. Photo: McDonald’s Corp. .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

BirdEye places on Inc. 5000 list of fastest-growing private companies

BirdEye

“Our nomination is a testament of how our products are solving the real challenges local businesses are facing on a daily basis, helping them grow sustainably and creating lasting connections through outstanding customer experience.”. 5000 list of fastest-growing private companies appeared first on BirdEye Customer Experience Management.

Company 98
article thumbnail

Top 10 Customer Thermometer Alternatives in 2024

SurveySparrow

What is it that’s making you look for a Customer Thermometer Alternative? The team and I spent a whole day finding the best alternatives to this customer feedback platform. What is Customer Thermometer ? Customization is limitless with instant survey design options and an icon playground.

article thumbnail

Gen Z Mobile Marketing: 7 Tips to Capture Interest and Drive Engagement

Optimove

Born between 1997 and 2012 and raised alongside Internet technology since the very beginning of their lives – they hold in their hands (literally, ninety-eight percent own a smartphone) an estimated annual purchasing power of $143 billion. Gen Z today comprises around one-third of the world’s population. Tip #1: Make it personal. Even better?

Tips 105
article thumbnail

How AI is Transforming the Customer Experience

Ecrion

Changing the customer experience, the applications of AI are thrusting us into the future of cx and beyond. While they can make processing quicker and job sites safer, these technologies also play another important role: ai in customer experience is transforming the way companies interact with their customers. Let’s go!

article thumbnail

Get to production-grade data faster by using new built-in interfaces with Amazon SageMaker Ground Truth Plus

AWS Machine Learning

Additionally, the process created artificial delays in kicking off the labeling process due to multiple manual touchpoints and troubleshooting required in case of issues. Select Custom trust policy. He is focused on building products that make it easier for customers to adopt machine learning.

Data 74