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The Importance of Employee Loyalty in the Workplace

InMoment XI

Leaders who genuinely care about their people—who are “plugged in” to their organizations and listen to their employees for suggestions on how to improve—will develop corporate cultures that naturally support the concept of the Service-Profit Chain. Metlife had similar findings in its 2011 Annual U.S.

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Highlights of Day 2 – Allegiance Engage Summit 2011

InMoment XI

Attendees enjoyed great speakers and hands-on workshops that focused on how to uncover and apply insights from customer feedback to achieve positive business outcomes. Read on for some highlights of Tuesday's speakers.

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Highlights of Day 2 – Allegiance Engage Summit 2011

InMoment XI

Attendees enjoyed great speakers and hands-on workshops that focused on how to uncover and apply insights from customer feedback to achieve positive business outcomes. Read on for some highlights of Tuesday's speakers.

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Highlights of Day 2 – Allegiance Engage Summit 2011

InMoment XI

Attendees enjoyed great speakers and hands-on workshops that focused on how to uncover and apply insights from customer feedback to achieve positive business outcomes. Read on for some highlights of Tuesday's speakers.

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How to win a hackathon: 7 lessons learned

Talkdesk

Back in 2011, this idea was as disruptive and new to the industry as the industry was new to me, but some years later, here I am, sharing with you the lessons learned on my journey from hackathon to unicorn. Practice makes perfection: Prepare your pitch In 2011, I was invited to fly to San Francisco and formally pitch the idea of Talkdesk.

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How to Respond to Negative Restaurant Reviews

ReviewTrackers

Farmhouse Chicago, a restaurant that’s been serving some of the best Midwestern fare in Chicago’s River North neighborhood since 2011, uses local and sustainable ingredients. The restaurant even uses their own rooftop garden as one of their local food sources. It’s a one-of-a-kind restaurant concept that is sure to attract local customers.

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How to Get the TripAdvisor Certificate of Excellence

ReviewTrackers

TripAdvisor has been handing out the Certificate of Excellence since 2011 to honor hospitality businesses that deliver consistently great service across the world. How to Get the TripAdvisor Certificate of Excellence. Read the guide on how to respond to TripAdvisor reviews. Respond to reviews.

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