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Live Chat for Higher Education – The Ultimate 101 Guide

Comm100

Meeting students ‘face-to-face’ with video chat at Dawson College Dawson College was founded in 1969 and has a current enrollment of more than 11,000 students in more than 30 fields of study. To solve this challenge, the college implemented Comm100 Audio & Video Chat in-built into the Comm100 Live Chat platform.

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Mastering the Public Apology: The Most Epic Apology Letters of Our Time, and What Your Business Can Learn from Them

Comm100

That’s what one of two rogue Domino’s employees said giggling back in 2009, on a YouTube video that described their tampering with food products. The video, which caused national disgust, showed the pair farting on salami, putting cheese up their nose – then using those ingredients to prepare the food. Source: YouTube.

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Who will be the next ‘United Breaks Guitars’? Don’t let it be you!

ijgolding

Six years later, I regularly show the United Breaks Guitars video with people all over the world – if you have never seen it, you must watch it now by clicking here ! Every time I share the video, it reminds me of the power the consumer has at their disposal in the digital world we live in. My name is Dave Carroll.

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5 Most Popular CX Matters Posts Over 5 Years

Experience Matters

We’ve even created a whiteboard video to make the content accessible to anyone who has a few minutes to spare. Don’t Confuse Customer Service With Customer Experience (February 2009). This eBook has been translated into many languages and downloaded by over 100,000 people across multiple sites.

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Your how-to guide on creating a business listing on Bing

BirdEye

Launched in 2009, Bing is a web search engine owned and operated by Microsoft. Bing offers a variety of services, including web, video, image, and map search products. You can also add photos, and videos, and create special offers to attract customers. What is Bing? Who uses Bing? Step 3: Verify your business listing on Bing.

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5 Top Customer Service Articles of the Week 6-13-2022

ShepHyken

In 2009 only 18% of the value of the top 100 brands was in subscriptions. It’s not an article, but a short video from our friends at Salesforce sharing the four things customers want in 2023. (CustomerThink) Some of us are old enough to remember when subscriptions were limited to just sports clubs, newspapers, and magazines.

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‘More than just the product’ – the evolution from product centric to customer centric

ijgolding

In 2009 one of the most prominent collapses in the industry came with the demise of Borders. In addition, some branches also contained a RED5 gadget concession and GAME video games concession. You can read the article in full here. The online revolution has hit the book selling industry harder than many others.