Top 5 Customer Service & CX Articles for the Week of May 1, 2023
ShepHyken
MAY 1, 2023
Making customers’ lives easier can lead to greater loyalty, enhanced customer satisfaction, and ultimately, improved business results. According to the research, since 2009, a stock portfolio of the publicly traded brands in Siegel+Gale’s research outperformed every major index with a return of 1,841%. How big is simplicity?
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