Win the Customer

DECEMBER 15, 2015

Bain & Company organized an infographic based on research data conducted by the consultancy group demonstrating the critical impact of customer loyalty and the key drivers of what customer consider an effective customer experience from a service provider. Are You Experienced Enough in Customer Experience?

Infographics 52

Infographics Net Promoter Score Customer Experience NPS 52

Experience Matters

DECEMBER 31, 2014

Don’t Confuse Customer Service With Customer Experience (2009). Infographic: The Six Laws of Customer Experience. LEGO’s Building Block For Good Experiences (2009). The Ultimate Customer Experience Infographic, 2014. Five Questions That Drive Customer Journey Thinking. Free eBook: People-Centric Experience Design.

Net Promoter Score 254

Net Promoter Score Customer Journeys Infographics Customer Experience 254

Wired and Dangerous

MAY 5, 2021

You can also download our shorter top 10 rules infographic and keep it handy. The drop-down list contains credit card issuers that have submitted credit card agreements as required under Section 204 of the Credit Card Accountability Responsibility and Disclosure Act of 2009 (the CARD Act).

Government 91

Government Guidelines Policies Wireless 91

LiveChat

SEPTEMBER 7, 2017

According to a 2009 study in the Journal of Consumer Research, shoppers who physically touch products in a store end up willing to pay more money for it. Illustrations, diagrams and infographics. Just one section of this infographic by Neomam demonstrates how effective images are at conveying information.

Infographics 44

Infographics Study Fashion Case Study 44