CX University

APRIL 2, 2024

Pink (2009) states that when employees have a purpose in their work, are provided with opportunities to develop mastery in what they do, and have autonomy, they will be engaged. Environment: Characterized by trust and supportive relationships. Work: Work is meaningful and provides recognition and growth. A Challenge to CX Strategies?

Strategy 52

Strategy Financial Leadership Apparel 52

ReviewTrackers

AUGUST 12, 2020

Foursquare’s early success was attributed to convention attendees in 2009. Under Armour is one of the top sports apparel brands in the world, and the company’s success was based on initial awareness through word-of-mouth marketing. Foursquare Uses SXSW To Its Advantage. Word-of-Mouth Marketing for Cars and Clothes.

Examples 123

Examples Marketing Apparel Social Media 123

ReviewTrackers

SEPTEMBER 12, 2018

Foursquare’s early success was attributed to convention attendees in 2009. Under Armour is one of the top sports apparel brands in the world, and the company’s success was based on initial awareness through word-of-mouth marketing. Foursquare Uses SXSW To Its Advantage. Word-of-Mouth Marketing for Cars and Clothes.

Examples 73

Examples Marketing Apparel Social Media 73

C Space

JANUARY 18, 2021

Customer benchmark: #17 in Apparel, Shoes & Accessories, #173 Overall. It turns out HEB has a Director of Emergency Preparedness (a full-time, year-round position) and an already established pandemic plan dating back to the 2009 Swine Flu outbreak. January 2020 share price at $147.05 USD (+ 40% YoY, record high).

Engagement 116

Engagement Apparel Financial Automotive 116

Qualtrics

JULY 15, 2019

Zappos, former online shoe merchant, and current online apparel provider was purchased by Amazon in 2009 for $1.2 Another of Amazon’s brands is well known specifically for being an “Experience Brand.”

Customer Experience 37

Customer Experience Self Service Social Media Apparel 37