Seven CX Tips to Help Weather the 2021 Holiday Season ‘Everything Shortage’
CSM Magazine
DECEMBER 6, 2021
Holiday season performance is ‘make it or break it’ for the entire year for most retailers, and Holiday 2021 is certainly no exception. In fact, 2021 is forecast to be one of the most treacherous holiday seasons since the Great Recession of 2008-2009. In August 2021 alone, 4.3 The Great Resignation is also upon us.
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